article-detail-page
knowledge
close

[iOS 13] iPhone - Required and Recommended Device Settings

Note: Anything set in the back up will need to be provisioned manually for customers using a Windows computer. https://www.groundctl.com/kb/4076

 

 

Settings

Name Description Value Setting applied via:  Required Setting?
iPhone Setup Assistant Screens Setup screen prompts for a factory reset iPhone

Skip the following screens: 

  • Passcode
  • Touch ID
  • Location Services
    • Note: Timezone set with GC
  • Restoring from Back up
  • Move from Android
  • Sign in with Apple ID and iCloud
  • Terms of Use and Conditions
  • Siri
  • Diagnostics
  • Apple Pay
  • Zoom
  • Display Tone
  • Home Button Sensitivity
  • Keyboard
  • Onboarding
  • Watch Migration
  • iMessage and FaceTime
  • Software Update
  • Screen Time
  • Privacy
  • SIM Set up
  • Welcome
  • Express Language
  • Preferred Language
  • Device to Device migration
MDM Yes
Airplane Mode   OFF Default  Yes
Wi-Fi   ON Default Yes
Wi-Fi -> Ask to Join Networks This setting disappears with MDM restrictions Hidden MDM Yes
Wi-Fi -> Auto-Join Hotspot This setting disappears with MDM restrictions Hidden MDM

Yes

Bluetooth Phone default is ON Hospital-specific setting MDM (all settings) No

Cellular Data 

Phone default is ON

OFF

Note: When SIM is removed, this option is grayed out

Remove SIM Yes
Notifications → Show Previews   Always Default Yes
Notifications → Siri Suggestions   Yes Default No
Notifications → Voalte One  
  • Allow Notifications- On
  • Lock Screen, Notification Center, and Banners- On
  • Banner Style- Temporary (recommend customer review)
  • Badges- On
  • Show Previews- Always
  • Notification Grouping- Off
MDM

Yes (except notification grouping and banner style when on iOS 13)

Notifications → All other applications  
  • Allow Notifications- On
  • Lock Screen, Notification Center, and Banners- On
  • Banner Style- Temporary
  • Sounds- Mixed
  • Badges- On
  • Show Previews- Always
  • Notification Grouping- Automatic
Default No

Notifications →

Amber Alerts

Emergency Alerts

Public Safety Alerts

 

If a SIM was never inserted, these options will not appear at all.

If a SIM was inserted and then removed, you must manually turn these options off.

Default / Back up Yes
Sounds → Vibrate on Ring  

ON

Default  Yes 
Sounds→ Vibrate on Silent  

ON

 

Default Yes
Sounds → Ringer and alerts sound level  

50%

Default 

No
Sounds → Change with buttons  

OFF

Default

Yes

Sounds → Sounds and Vibration Patterns These settings do not affect Voalte One.
  • Ringtone- Opening 
  • Text tone- Note 
  • New Voicemail- Tri-tone
  • Calendar Alerts- Chord
  • Reminder Alerts- Chord
  • AirDrop- Pulse
Default No
Sounds → Keyboard Clicks   OFF Back up or manual No
Sounds → Lock sound   ON Default No
Sounds → System Haptics   ON Default No
Do Not Disturb → Do Not Disturb   OFF Default Yes
Do Not Disturb → Scheduled   OFF Default Yes
Do Not Disturb → Silenced   While iPhone is locked Default No
Do Not Disturb → Allow calls from   Favorites Default No
Do Not Disturb → Repeated calls   ON Default No
Do Not Disturb (while driving) → Activate   Manually Default Yes
Do Not Disturb → Auto-Reply To   Favorites Default No
Do Not Disturb → Auto-Reply   I'm driving with Do Not Disturb While Driving turned on. I'll see your message when I get where I'm going. Default No
Screen Time   OFF Default Yes
General → Software Update → Automatic updates   OFF Default Yes
General → Airdrop    OFF MDM Yes
General → Handoff   OFF MDM Yes
General → CarPlay   OFF Default Yes
General → Home Button iPhone 7 & 8 2 Default No
General → Background App Refresh   ON Default Yes
General → Date & Time → 24-Hour Time   Hospital-specific

Back up or manual

Yes
General → Date & Time → Set Automatically   ON MDM Yes
General → Date & Time → Time Zone   Hospital-specific GroundControl Yes
General → Keyboard → Keyboards   2 Default No
General → Keyboard → Text Replacement   Default Default No
General → Keyboard → One Handed Keyboard   OFF Default No
General → Keyboard → Misc For customers that do not want autocorrect within Voalte One, have a Voalte employee turn it off via Admin.
  • Auto-capitalization: ON 
  • Auto-Correction: ON
  • Enable Caps Lock: ON
  • Smart Punctuation: ON
  • Character Preview: ON
  • "." Shortcut: ON
  • Check Spelling: ON
    • Must be ON on device and MDM
  • Predictive: ON
  • Slide to type: ON
  • Delete Slide-to-type by Word: On
Default (Slide to Type can be controlled via MDM) No
General → Keyboard → Misc

Dictation support will be controlled through MDM and Voalte Admin 3.7.

  • Enable Dictation: ON
Back up No
General→ Language and Region  
  • iPhone Language: English
  • Region: United States
  • Calendar: Gregorian
  • Temperature Unit: F
Default No
General→ Dictionary  

Selected:

  • American English (New Oxford)
  • American English (Oxford American)
  • Apple Dictionary
Default No
Control Center → Access within apps   ON Default  No
Control Center → Customize Controls  
  • Flashlight
  • Timer
  • Calculator
  • Camera
Default No
Display & Brightness → Appearance Controls Light vs Dark Mode.

Light

Dark Mode is not supported on devices running Voalte One at this time.

Default Yes
Display & Brightness → Appearance → Automatic   Off Default Yes
Display & Brightness → Brightness scale   Default (50%) Default No
Display & Brightness → True Tone iPhone 8 and newer ON Default No
Display and Brightness → Night Shift   OFF Default No
Display and Brightness → Auto-Lock   One Minute Default Yes
Display and Brightness → Raise to wake   ON Default No
Display and Brightness → Text size   Default Default No
Display and Brightness → Bold Text   OFF Default No

Display and Brightness → View

  Standard Default No
Accessibility   
  • VoiceOver- OFF
  • Zoom- OFF
  • Magnifier- OFF
  • Display & text size
    • Bold Text: OFF
    • Larger text: OFF
    • Button Shapes: OFF
    • On/Off Labels: OFF
    • Reduce Transparency: OFF
    • Increase Contrast: OFF
    • Differentiate without color: OFF
    • Smart Invert: OFF
    • Classic Invert: OFF
    • Color filters: OFF
    • Reduce White Point: OFF
    • Auto-brightness: ON
  • Motion
    • Reduce Motion: OFF
    • Auto-Play Message Effets: ON
    • Auto-Play Video Previews: ON
  • Spoken Content
    • Speak selection: OFF
    • Speak Screen: OFF
    • Typing feedback
      • Character: OFF
      • Character hints: OFF
      • Speak words: OFF
      • Speak auto-text: OFF
      • Hold to Speak Predictions: OFF
    • Voices: left as is
    • Speaking rate: middle option
    • Pronunciations: left as is
  • Audio descriptions
    • OFF
  • Touch
    • Assistive Touch: OFF
    • Reachability: ON
    • 3D & Haptic Touch: ON
    • Touch Accommodations: OFF
    • Shake to undo: ON
    • Vibration: ON
    • Call audio routing
      •  Automatic
      • Auto answer calls: OFF
  • Face ID & Attention (XR and newer)
    • Require attention for face ID ON
    • Attention aware features ON
    • Haptic on successful authentication ON
  • Switch Control: Off and left other settings as is
  • Voice Control: Off and left other settings as is
  • Home button
    • Click speed: default 
    • Press and hold to speak: Siri
    • Rest finger to open: off
    • Apple TV Remote: OFF
  • Keyboards
    • Key Repeat: ON
    • Sticky keys: OFF
    • Slow Keys: OFF
    • Show lowercase keys: ON
  • Hearing devices: OFF
  • RTT/TTY: OFF
  • Audio/Visual
    • Mono audio: OFF
    • Phone noise cancellation: ON
    • Balance: Middle
    • LED Flash for alerts: OFF
  • Subtitles and captioning: OFF
  • Guided access: OFF
  • Siri
    • Type to Siri: OFF
    • Voice feedback: Always ON
    • Accessibility Shortcut: OFF
Default No
Wallpaper   Leave as is GroundControl No
Siri & Search   
  • Listen for "Hey Siri": OFF
  • Press Home for Siri: ON
  • Allow Siri when locked: ON
  • Language: English US
  • Siri Voice: American (Female)
  • Voice feedback: Always
  • My information: None
  • Suggestions in Search: ON
  • Suggestions in Lookup: ON
  • Suggestions on Lock Screen: ON
Default No
Touch ID (or Face ID) & Passcode   OFF Default No
Emergency SOS   OFF (grayed out without a SIM) Default No
Emergency SOS→ Auto call   ON Default No
Battery → Battery Percentage   OFF Default No
Battery → Low Power Mode   OFF Default Yes
Privacy→ Contacts through Motion & Fitness  

The apps that show up under each section will depend on the apps you have installed.

Voalte One uses Contacts, Microphone, Camera

Default Yes for the Voalte settings
Privacy → Analytics   OFF Default No
Privacy → Advertising → Limit Ad Tracking   ON MDM No
iTunes & App Stores → Sign In   Blank - Not Signed In Default Yes
iTunes & App Stores → App Updates Apps managed via MDM are not affected by this setting. ON Default No
iTunes & App Stores → Cellular Data  No active SIM so these shouldn't matter.
  • Automatic downloads: OFF
  • App downloads: Ask if Over 150 MB
Default No
iTunes & App Stores → Video Autoplay   ON Default No
iTunes & App Stores → In-App Ratings & Reviews   ON Default

No

Wallet & Apple Pay  
  • Apple Cash: OFF
  • No cards
  • Double-click Home/Side Button: On
Default No
Passwords & Accounts → Website & App Passwords   None saved Default Yes
Passwords & Accounts → Autofill Passwords   OFF MDM Yes
Passwords & Accounts → Add account   No accounts Default No
Passwords & Accounts → Fetch new data   Push Default No
Mail   All settings are the default. We do not typically use Mail app. Default No
Contacts    All settings are the default. We do not typically use Contacts app. Default No
Calendar    All settings are the default. We do not typically use Calendar app. Default No
Notes → Siri & Search  
  • Learn from this app: ON
  • Show in Search: ON
  • Suggest Shortcuts: ON
  • Show Siri Suggestions: ON
Default No
Notes → Default Account   On My iPhone Default No
Notes → Password   None Default No
Notes → Sort Notes By   Date Edited

Default

No
Notes → New Notes Start With   Title Default No
Notes → Sort checked items   Manually Default No
Notes → Lines & Grids   None Default No
Notes → Save to Photos   OFF Default No
Notes → Access Note from Lock Screen   OFF Default No
Reminders → Siri & Search  
  • Show Siri Suggestions in App: ON
  • Learn from this app: ON
  • Show in Search: ON
  • Suggest Shortcuts: ON
  • Show Siri Suggestions: ON
   
Reminders → Default List   Reminders Default No
Reminders → Today Notification   On, 9 AM Default No
Reminders → Show as Overdue   Off Default No
Voice Memos   All settings are the default. We do not typically use Voice Memos app. Default No
Phone    All settings are not accessible. This option is grayed out when no SIM is in the phone. - -
Messages   No iCloud account signed in. Default Yes
FaceTime   No iCloud account signed in. Default Yes
Maps, Compass, Measure, Sarafi, News, Stocks, Health, Shortcuts, Music, TV, Photos, Books, Podcasts, Game Center, TV Provider   All settings are the default. We do not typically use these apps. Default No
Camera Most of these do not apply when using the Camera to take photos within Voalte One.
  • Preserve Settings
    • Camera Mode: OFF
    • Filter: OFF
    • Live Photo: OFF
  • Grid: OFF
  • Scan QR Codes: ON
  • Record Video: 1080p at 30fps
  • Record Slo-mo: 720p at 240 fps
  • Keep Normal photo: ON
   
Voalte One  
  • Contacts: ON
  • Microphone: ON
  • Camera: ON
  • Siri & Search:
    • Search, Suggestions, and Shortcuts: ON
    • Allow on Lock Screen: ON
  • Background App Refresh: ON
Back up and MDM Yes
Widgets When the iPhone is unlocked, swipe from left to right to reveal widgets. Remove all widgets Back up No

Best practice managed device settings

Below is a list of Apple-approved profiles that can be set externally for the iPhone. While this list may not be all-inclusive, the items below have proven to be critical to our customer deployments.

Name Description Value Required Setting?
Allow Bluetooth Setting Modification Controls whether the end-user is able to turn Bluetooth on or off. OFF No
Allow pairing with non-Configurator hosts.  This setting allows the iPhone to pair to additional computers in the instance that logs are needed to be manually pulled.  Enabled Yes
Force WiFi New on iOS 13. Blocks the end-user from being able to disable WiFi on the iPhone. ON Yes
WiFi Whitelisting When enabled, the phone is only able to pair to networks that are saved on the iPhone as a profile. ON Yes
iOS update delay

A profile that delays an iPhone from being able to see an iOS update until up to 90 days after it has been released.

https://support.apple.com/guide/mdm/defer-software-updates-mdm02df57e2a/web

Enabled and set to 90 days Yes
Workspace ONE Hub Application For customers using Workspace ONE, Voalte recommends launching the Hub application after provisioning to ensure the functionality of the Hub application features. - Yes