20201014: Upcoming release of Voalte Platform 3.7.11

Upcoming release of Voalte Platform 3.7.11

10/14/20

Purpose.

The purpose of this bulletin is to inform all hospital leaders and staff responsible for the support of devices running Voalte Platform^® about the upcoming release of Voalte Platform 3.7.11.

Background.

Voalte will release Voalte Platform 3.7.11 on 10/21/20. This release includes bug fixes and improvements for Voalte Platform Server^TM and iOS Voalte Me^®.  iOS Voalte One^TM was updated to stay in line with Voalte Me.

Impact.

On October 21, 2020:

iOS Voalte One 3.7.11 will be released as a separate Apple App ID. As a reminder, Voalte One 3.7.10 and above currently require a Controlled Release (CR). See more information regarding the CR in Next steps.

The following changes will take place:

• iOS Voalte One 3.7.11 will replace 3.7.10.
• iOS Voalte Me 3.7.11 will replace iOS Voalte Me 3.7.10.

The following will still be available:

• iOS Voalte One 3.7.9 will still be available on the Voalte One 3.7 App ID.
• Voalte Platform Server 3.7.11 will be available in addition to Voalte Platform Server 3.7.9.1. A CR is required if customers want to upgrade with iOS Voalte One 3.7.11.
• Android Voalte Me and Voalte One will remain on the current version of 3.7.10 There is no Android release in this version of Voalte Platform.

Note: Android 3.7.10 clients are validated with a 3.7.11 Server.

Release notes for Voalte Platform 3.7.11 are available on the Voalte Knowledge Base.

Note: If you do not have access to the Voalte Knowledge Base, please submit a ticket to Voalte Support to request access. 

New features and changes in functionality.

This section contains a brief description of the new feature included in iOS Voalte Me 3.7.11

Users with Override Do Not Disturb enabled on 3.7.11 iOS Voalte Me will now be able to adjust the volume level on a scale from 1 to 10 for Critical Alerts. Users can test the volume level by selecting “Test Volume” as shown below. A local Critical Alert will be sent to the user and will play the selected tone for “Priority Messages”.

Validations.

Operating systems.

iOS

iOS Voalte Me 3.7.11 and iOS Voalte One 3.7.11 are supported on iPhones running iOS 13.1 and above (including iOS 14).

IMPORTANT! iOS Voalte Me and iOS Voalte One are not supported on version iOS 13.0.

Specific iOS validated versions and iPhone models supported can be found on the Voalte Knowledge Base.

Voalte Platform Server versions.

• iOS Voalte Me 3.7.11 and iOS Voalte One 3.7.11 are supported on Voalte Platform Server Versions 3.5 through 3.7.11.
• Android Voalte Me 3.7.10 and Android Voalte One 3.7.10 are supported on Voalte Platform Server Versions 3.5 through 3.7.11.

Note: Voalte Platform Server 3.7.11 is not supported on iOS mobile clients prior to 3.7.11.

Next steps.

Follow the steps below to get started with Voalte Platform 3.7.11.

Voalte One.

iOS Voalte One customers who wish to upgrade to iOS Voalte One 3.7.11 as a CR partner, please reach out to your Voalte representative for more information.

Voalte Me.

Most devices with Voalte Me will update automatically starting 10/21/20, but please encourage your users to update their devices if they are not set for automatic updates.

For hospital administrators who would like access to iOS Voalte Me for testing prior to the release, please fill out the following sign-up form here. If you have already signed up for Early Access, you should be able to test the upcoming release of Voalte Me today.

Voalte Platform Server.

iOS Voalte One customers who wish to upgrade to Voalte Platform Server 3.7.11 as a CR partner, please reach out to your Voalte representative for more information.

Android Voalte One 3.7.10 customers can begin requesting Voalte Platform Server 3.7.11 upgrades starting 10/21/20.

Please contact the Voalte Support team at [email protected] for any questions or to request release notes.