Quick Links
Quick Links
Starting with iOS Voalte One 3.7.5 and iOS Voalte Me 3.7.5, users will be notified if the iPhone has Background App Refresh disabled for the application.
Background App Refresh can be configured in two places: on a system level and per app. Both must be enabled for Voalte One and Voalte Me to deliver notifications properly.
How to check if the background app refresh is on:
Note: If you see that background app refresh option is grayed out when looking at app-specific settings, that means that the system-level setting is off. You must go enable the system-level setting using the steps listed above. This may confuse end-users as it looks like the setting is on in this scenario.
