article-detail-page
knowledge
close

Customer Threat

Information pertaining to customer threats via social media or intent to sue the company. 

See Desk Reference Document 10.22 Escalate a Customer Threat 

Points of Contact: 

Social Media/Reputation:

·       Howard Karesh - VP of Communications
·       Jessica Pimental - Digital and Social Media Specialist

 

Legal – Threaten to Sue

·       Pam Davidson VP Assoc General Counsel
·       Amy Hammerle - Complex Litigation Specialist