Hard Copy PO

2019-11-07

·       If you are on the phone with an end-user and they want to purchase a direct sale item using a credit card as payment, please enter the order.  

·       If the customer prefers to use a Purchase Order and they can provide it to you while you are working with them, please enter the order, confirm all the PO information matches the order in SAP, and attach the HCPO to the order.  Please do not instruct the customer to send their Purchase Order to the Systems Team in this instance.

·       If the customer is unable to provide you with a HCPO while you are working with them, you may direct the customer to send their Purchase Order to [email protected] or Fax 585-720-4031. If they have an inquiry, they should use [email protected] email.

 If the customer is unfamiliar with our purchase order requirements, please inform the customer:

You may copy and paste the following text and email it to the customer. 

Purchase orders to purchase products from Welch Allyn must have the following:

1.        Accounts Payable contact person and phone number or email

2.        Net 30 payment terms stated on the purchase order

3.      Welch Allyn listed as the vendor:                                                           

       WELCH ALLYN INC                                                                                                                                PO BOX 73040                                                                                                                        CHICAGO, IL 60673-7040 

4.        Bill-to and ship-to address for the facility

5.        Material Number(s) and Qty being ordered

6.        Total dollar amount for the order

7.        If tax exempt, include tax-exempt certificate with the purchase order