Spot Vision Screener Info

2021-10-13

Customer Letter, Spot Vision Screener Date/Time Reset Issue

FAQ, Spot Vision Screener Date/Time Reset Issue

Spot VS100 Vision Screener set up / in service video.

When a customer is sending in their VS100 for repair and request the packing foam Please give them the part number 420271.  This will include the two foam pieces and the box.  This will insure their unit does not get damaged during shipping.  If they are receiving a loaner tell them to use that box to return their VS100.

Escalations for Spot Vision Screener:  

"For Technical or other escalations, first go to your team lead, then to the training team.  If not able to get the information you need or the issue needs further escalation, please refer to KC Helpful Link:  Global Marketing Product Responsibilities."  

For Clincal assistance, contact Kristen Stebbins x4178. [email protected]