Tech Support Billing

2016-05-03

When troubleshooting Connex or Acuity Systems 

Technical Support Billing

1.        Check if there is an Active Service Agreement (Connex or Acuity)
2.          If no active agreement, use part number 900-0729-00 to charge per hour of support.   -Currently set at $258 an hour.

•      Technical Troubleshooting discount at 32% to get $175/hr