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Voalte Family is a HIPAA-compliant application for clinicians and patients. It allows clinical staff to securely and easily update a patient’s family members with text or photos. Caregivers can conveniently add patient family members via QR code or SMS invite in order to quickly receive timely updates about their family member.
The Voalte Family server is a multi-tenant cloud-hosted server. Server upgrades are performed by Hillrom Systems Engineers. Customer notifications will always be sent out in advance, letting sites know the date and time frame of the server upgrade. The Voalte Family server upgrade was completed on 10/06/21. Please reach out to your Voalte representative for more information.
The previous mobile client version (1.0.0) will be supported for 30 days. After 30 days, the mobile client should be upgraded to ensure optimal performance. The most current client version is 1.0.1.
Note: It is best practice for hospitals to set the Voalte Family application to auto-update within their MDM.
This release includes bug fixes and improvements to the Voalte Family Server
The following details the meaning of each ticket prefix under the ‘key’ header:
OHA - #: Pertains to the Ohana Admin client
OHS - #: Pertains to the Ohana Server
| Key | Release Note Summary |
|---|---|
| OHS-162 | Priority of APNs Push Notifications is incorrectly set causing delayed delivery of notifications. |
There are currently no known anomalies.
| Key | Release Note Summary | Known Workarounds |
|---|---|---|
| OHS-157 | Patient list in the Caregiver app is not cleared after logging in again on a single device. | None. |
| OHS-150 | The Family Member invite URI can be used twice for account set up if the user is removed by the Caregiver and the link is accessed again with in the first 10 minutes of receiving the URI. | None. |