Executive summary.

Voalte Family is a HIPAA-compliant application for clinicians and patients. It allows clinical staff to securely and easily update a patient’s family members with text or photos. Caregivers can conveniently add patient family members via QR code or SMS invite in order to quickly receive timely updates about their family member.

The Voalte Family server is a multi-tenant cloud-hosted server. Server upgrades are performed by Hillrom Systems Engineers. Customer notifications will always be sent out in advance, letting sites know the date and time frame of the server upgrade. The Voalte Family server upgrade was completed on 10/11/21. Please reach out to your Voalte representative for more information.

Supported operating systems.

The previous mobile client version (1.0.0) will be supported for 30 days. After 30 days, the mobile client should be upgraded to ensure optimal performance. The most current client version is 1.0.1.

Note: It is best practice for hospitals to set the Voalte Family application to auto-update within their MDM.

New features and functionality improvements.

This release includes bug fixes and improvements to the Voalte Family Server

Notable changes.

The server will generate the iOS Family Member notification in the event that the iOS is unable to load the Voalte Family application, to ensure the user receives the Push Notification.

Glossary

The following details the meaning of each ticket prefix under the ‘key’ header:

• OHA - #: Pertains to the Ohana Admin client

• OHS - #: Pertains to the Ohana Server

Resolved anomalies.

There are currently no known anomalies.

New anomalies.

Known anomalies.