Voalte Insight v1.0 Release Notes

Executive Summary

Voalte Insight is a business intelligence/analytics tool that gives hospital administrators the ability to easily monitor, analyze and optimize clinical communications throughout their organizations. The tool provides users a selection of pre-built reports, as well as the ability to quickly build, customize and share their own views of their data. This application is generally available starting October 31st, 2018.

Supported Operating Systems

• Desktop computer running Windows/OSX (not supported on mobile devices)
• Supported browsers: Apple Safari 3.x or later, Google Chrome, Microsoft Edge, or Internet Explorer 8 or later, Mozilla Firefox 3.x or later

Features

Out-of-the-box reports

Dive in and uncover useful data from day one, with nearly a dozen pre-built, and intuitively designed reports, available from the moment you first log in. These pre-built reports cover everything you need for critical audit reporting, from hospital-wide communication and adoption metrics to powerful and granular log analysis on individual conversations. Includes:

• Executive overview
• Voice, alerts, and text messaging activity reports
• Unit, department and individual-based communication reports
• Audit reports
• Adoption reports

Custom Report Builder

Requires a Voalte Insight Explorer license

Connect Voalte Insight to additional data sources, and build and share your own completely customizable reports. 

Communication trends

Voalte Insight gives decision-makers the ability to quickly understand the current status of hospital communication activity, and uncover trends and patterns in user behavior. Quickly and clearly answer questions such as:“Who’s suffering from alarm fatigue?”, “Is one role more likely to text than another?”, “Which department received the most calls last month?”.

Rapid, flexible data querying & filtering

Run detailed queries on your communication data from your desk in just a few clicks. Voalte Insight’s powerful filters enable you to create up to 30 million different data queries with no coding knowledge required. Go even further, and create custom-built reports based on your organization’s data. Interactive filters include:Activity by roles, units and departments

• Activity by device
• Activity by message type
• Activity by alarm priority, category and type
• and others

HIPAA-compliant data transfer and storage

Rely on HIPAA-compliant encryption, access, and storage technologies to create a secure, consolidated data pipeline between your organization’s Voalte servers and your reporting dashboards.

Include or redact PHI

Choose whether you wish to view and analyze records that potentially contain PHI, such as text message content - or choose to have it redacted from your reports entirely.  

Web-based data analysis on the go

Access and analyze your communication data from anywhere you have a browser and Internet connection.

Automatic notifications

Keep track of sudden spikes and dips in your most important metrics, by setting automatic alerts that notify you when user activity goes outside the custom thresholds you set.

Known Anomalies