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| IOS-7590 |
Users are not shown as selected when returning to the Search results list after drilling into a role, department or team view and selecting them. |
This is cosmetic. The users selected when drilling down will be included in the group message. Scrolling the Search Result list will cause the selections to appear.
|
| IOS-7059 |
Conversations are sorted based on read receipts instead of sent timestamp. |
None.
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| IOS-6995 |
[iOS 12] App crashes when opening a conversation where there is a photo message without text. |
Resolved in 3.6.3.
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| IOS-6988 |
APNS notification may disappear in certain scenarios. |
Launch application to view notifications. Fixed in 3.6.2.
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| IOS-6864 |
Application allows you to swipe across a role group, resulting in a crash. |
Do not swipe across a role group. Re-launch application if it crashes.
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| IOS-6804 |
[3.6 Server] User may not be properly logged out when force logged out from Admin.. |
Force close and re-launch the application.
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| IOS-6799 |
The read receipt is sent for all unresponded alarms when the Active Events screen is dismissed by an interapp action from an MCR Alarm. |
None.
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| IOS-6798 |
Alert read receipts are sent for all un-responded alerts when opening the app from a notification. |
None.
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| IOS-6792 |
User may see two notifications about leaving group message mode if they receive an alert after backgrounding the app while editing the title of the group message. |
Tap cancel or continue using the application.
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| IOS-6784 |
The active events screen is no longer shown if receiving an alarm in a non-directory screen and previously received an alarm that was responded to with a chat, search, or call history interapp URI in a non-directory screen. |
Fixed in 3.7.0.
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| IOS-6774 |
The application may remain stuck when the user changes their status and quickly locks the screen, backgrounds the app, or receives an alert while the loading spinner is still present. |
Force close the app and re-open it.
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| IOS-6769 |
The Active Events screen will no longer be displayed inside the app and the remaining alarms are marked as Read if responding to an alarm that redirects the user to a third party app and a Text/Missed Call notification is opened. |
Switch back to Voalte, then open the item received, instead of opening from the notification.
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| IOS-6765 |
User might still appear as logged in and be presented the PIN entry screen if logged out via Admin or session timer when not connected to the server. |
Force close and relaunch the application.
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| IOS-6760 |
The app crashes if the PIN Lock is displayed while in Group Message mode after expanding a collapsed role cell. |
Relaunch application.
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| IOS-6754 |
A draft custom message will not retain if a model screen (ex: incoming call) is received or the screen is locked. |
Re-enter the custom message.
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| IOS-6751 |
The subscription to a user may be lost in certain scenarios. |
Tap on the user's profile or enter a location where the user is present.
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| IOS-6749 |
Tapping the Back button immediately after entering a conversation may not work. |
Tap back after the keyboard has expanded.
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| IOS-6726 |
User receives audible notification and vibrations for unacknowledged alarms previously received if the app is force closed while the Active Events screen is displayed. |
Respond to the alarms prior to force closing the application.
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| IOS-6717 |
Cancel button remains visible temporarily when sending a large group message. |
Leave the current screen.
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| IOS-6704 |
The recipient of an ad-hoc group message with replies off is able to start a group message with the same title and recipients. If original message had been read, the second message will be stuck on "Sending" in the same conversation. |
None.
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| IOS-6684 |
If a user is assigned to a patient that moved to a different unit and switches to a role without patient viewing privileges, he or she can still see the patient information under My Profile. |
Force close and relaunch the application.
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| IOS-6663 |
The Active Events screen is not displayed if the alarm is received the same moment that the user is updating a manual patient assignment. |
Alarm still plays a tone. Tap Alarm tab for alarm information.
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| IOS-6623 |
The "Clear Conversation" button does not work properly when creating a group message. |
Exit and enter the conversation.
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| IOS-6604 |
The Active Events screen is dismissed when responding to an alarm with a chat interapp option and then tapping Cancel on the Unavailable waring pop up. |
None.
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| IOS-6560 |
If a user is composing a group message when an alarm with a interapp chat action is acknowledged, the user will lose the draft and not be warned. |
None.
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| IOS-6514 |
"Recipients cannot reply to this messages" message is not displayed when once 31 recipients are added to a message. |
None.
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| IOS-6512 |
After reaching 31 recipients in ad-hoc mode, the message remains broadcast even if you remove recipients. |
Manually change the replies permitted setting to desired option.
|
| IOS-6510 |
The number of assignments is not calculated correctly when going back through shift assignment. |
None.
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| IOS-6483 |
A user with one exclusive role is not redirected to Shift Overview screen after tapping "Proceed with no roles or location". User is taken to Main Directory. |
None.
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| IOS-6475 |
"Facility" is displayed instead of sender's first name in the default subject of a group message started from a patient's care team view that is not assigned to a room. |
Manually edit subject to match desired text.
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| IOS-6437 |
Loading screen is displayed indefinitely if user taps "Continue" after a reconnection when the "Too many overall assignments" pop-up was displayed. |
Force close and re-launch the application.
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| IOS-6426 |
The wrong pop up is displayed is a user selects more roles than allowed (the number of selected roles allowed is configurable value set on the 3.6 server). |
None.
|
| IOS-6409 |
Chat text box may break and may appear to clear the content when entering multiple lines of text. |
Back out of the conversation and re-enter it to fix the chat box and reveal the entered text.
|
| IOS-6400 |
Previously favorited user still appears in Favorites after being deactivated. |
Manually remove user from favorites.
|
| IOS-6262 |
The on-call schedule is dismissed after receiving a text notification or an external inter-app URI. |
Open on-call schedule again from Menu.
|
| IOS-6242 |
Voalte Me attempts to call an IVR, extension of a user that is signed into Voalte Me without a preferred number saved when the call is initiated by sliding across the role name. |
None.
|
| IOS-6239 |
The role of the sender will not be displayed in the text message notification if they have multiple units, no department, and the home unit is not selected. |
None.
|
| IOS-6167 |
Incoming alarms are not received by the user if the application was force-closed while in edit shift mode. |
Complete the edit shift process.
|
| IOS-6124 |
Directory button icon will disappear when the user enters group message mode, performs a search, and selects one of the search results or hits "Compose" without selecting anything. |
Tapping the location where the directory button icon normally is will still function as expected, and will cause the icon to reappear.
|
| IOS-5886 |
The previously viewed screen is partially shown when logging out from the PIN Lock screen. |
None.
|
| IOS-5805 |
The quick message is appended to the existing text instead of being inserted where the cursor is. |
None.
|
| IOS-5763 |
Badge count does not clear if kicked out by logging in on another device. |
None.
|
| IOS-5671 |
A room may not display the patient properly if a user changes roles from a role without patient viewing permissions to a role with patient viewing permission without logging out. |
Enter any room in the affected unit.
|
| IOS-5586 |
Unit quick messages disappear after you enter edit mode and then save. |
Quick messages are saved correctly. Exit and re-enter the quick message to see the list.
|
| IOS-5583 |
A grouped (collapsed) Role will not have a subheader when accessed from a Team. |
None.
|
| IOS-5509 |
The patient may not be displayed if you search for patients and quickly tap one of the results while it is still loading. |
This can happen when very quickly selecting from the top of the list while the requested "Load more" search results are loading. Give the search results a second to load.
|
| IOS-5469 |
The Exit button from group messaging mode is not displayed in My Rooms screen. |
Navigate to a different screen where the Exit button is displayed.
|
| IOS-5467 |
Only the contact name is displayed in Contacts instead of number and name. |
Tap on the contact in order to see more detail.
|
| IOS-5463 |
If the user searches for a Department, Unit or Team from Directory Root the Directory button takes them back to Search instead of the Directory. |
Cancel search.
|
| IOS-5425 |
User is unable to swipe to text or call from a collapsed role cell while in search mode. |
Enter role profile in order to text or call.
|
| IOS-5412 |
"Server Error" is displayed instead of "User Account Deactivated" when trying to log in with a deactivated user. |
None.
|
| IOS-5350 |
User is unable to edit their shift assignment after reaching shift overview when they have one exclusive role, can choose teams, and have bumped another user from the role. |
Tap done and then edit the shift in order to select other Teams.
|
| IOS-5324 |
The chat box elements of the latest message are overlapped by the keyboard when the text and image are in the same bubble. |
Scroll through in the chat box.
|
| IOS-5308 |
Incorrect presence for users that quit app while in group message. |
Tap Back button in group message and re-enter.
|
| IOS-5135 |
A directory_display request is sent to the server when regaining connection but PIN is displayed (audit record is created). |
None.
|
| IOS-5134 |
Two or three directory_display requests are sent after a reconnection (audit records are created). |
None.
|
| IOS-3506 |
The Chat Box is displayed instead of the Active Events screen when opening an APNS Text Notification while an APNS Alarm notification is also displayed and application was force quit. |
Only occurs if you receive an alarm and a text notification before restarting the application after a force quit, and you open the text notification first.
Avoid by restarting application after force quit. If you have both notifications, open the Alarm notification first.
|
| IOS-2989 |
A user can still be observed in the team that they are no longer assigned to if another user has taken their Role (bumped). |
This only happens for users viewing the Team when a User is bumped from the Role that allowed them to be included in the Team. That Role is removed from the User entry, so you can see that the User no longer has the Role. Force close and restart to clear the User from the Team.
|
| IOS-2857 |
A user is still displayed in a team after its role has been taken out of the team. |
This only happens for users viewing the Team when the Role is removed from the Team in Admin. The Role that caused the user to be included in the Team is removed from the display, so you can see that the Role is no longer included in the Team. Force quit and restart to clear the User from the Team.
|
| IOS-2734 |
Alarm appears as active if responded to while no server connectivity - "Network Error." |
Force quit and restart.
|
| IOS-2519 |
In a Conversation, the text input field may overlap the Message Receipt / Text Bubble |
None.
|
| IOS-2398 |
Application remains stuck in shift assignment if PIN lock screen is triggered while 'Confirm Bump' pop up is displayed. |
Force quit and restart.
|
| IOS-1993 |
The Keyboard/Text Entry field breaks while scrolling through messages. |
None.
|
| IOS-814 |
Confirm delete pop-up from contacts, changes position after receiving an alarm. |
This is cosmetic. The pop-up still works.
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