Voalte Me iOS 3.7.4 Release Notes

These release notes were last updated on 5/8/2019. For a more recent copy, please reach out to your Voalte representative.

Executive summary.

Voalte Me 3.7 offers exciting new features that further the ability to have a personalized user experience. You can set up and modify notification delivery to ensure the most important messages get to you, regardless of your phone's mute or on do not disturb settings. You can also choose notification tones that differentiate you from your colleagues.

Most features require upgrading the Voalte Platform Server. The application is available starting May 8, 2019. Please reach out to your Voalte representative for more information.

Supported operating systems.

The minimum operating system required for Voalte Me 3.7 is iOS 11. Please refer to the iOS Validations Support article (/en/knowledge/article/portal/115005065923-iOS-Validations) for specifics regarding each iOS release.

New features and functionality improvements.

Voalte Me 3.7 introduces many other new features and fixes several known bugs, which are listed below. For descriptions of the features, please reach out to your Voalte representative.

Feature	Requires Server	Requires customer setup	Requires Voalte to modify
Access third-party apps from the Patients screen.
Automatically add patient names to the group message subject.
Banner alert notifications.
Call offline Voalte Me users.
Configurable text tones for Voalte Me.
Deliver iOS reminders even if the application has been closed. (3.7.3)	(3.7.0+)
Dictation support.
Display EHR roles for users on a care team.
Forward calls made to a Voalte user's extension or DID to his or her preferred number.
Improvements to alert support.
Override Mute switch and Do Not Disturb settings.			Enter site code in again or force close and relaunch the application.
IOS-7515	If a user tries to paste something into a custom status with more than 30 characters, nothing will paste at all.	Paste something with 30 characters or less.
IOS-7507	The advanced options are not displayed in new message until a recipient is added.	Add a recipient then go to advanced options.
IOS-7504	Changing the font size by pinching in or out will also scroll the conversation.	Scroll back to the desired position in the conversation.
IOS-7503	Patient information is not loaded correctly for user set to unavailable who has a default role without patient viewing privileges (but role selected prior to unavailable had viewing privileges).	Switch back to Available or Busy to see information correctly.
IOS-7502	Search is dismissed by "Your number will be shown" pop-up when trying to call another Voalte Me user from a search.	Start a new search if desired.
IOS-7485	The app might crash or remain stuck reconnecting if the user is disconnected while being disconnected.	Force close and relaunch the application.
IOS-7465	The active call is not audible if the user answers the call after a Critical notification is received and the ringtone for the Critical notification is played.	This issue has been reported to Apple. Critical Alerts can be configured off until Apple resolves this issue.
IOS-7461	[iOS 12 Critical Alerts feature] The incoming call ringer stops playing after the user receives or dismisses a Critical Alert notification.	None.
IOS-7402	The banner notification indicating that a conversation is muted is not shown when backgrounding and then launching the application while on the conversation screen.	None.
IOS-7387	If Notifications are set to Temporary, the device may become unresponsive when receiving multiple alerts while having an alert notification expanded.	Set Notifications to Persistent. If they are set to Temporary, and this occurs, reset the device (home + power button).
IOS-7384	[Banner alert style] The alarm history does not scroll to the most recent alarm when tapping on an alarm notification after scrolling down on the alarm history tab.	Scroll to the top to see the most recent alarm.
IOS-7376	If a user attempts to sign into a client (through SSO) that he or she does not have permission for, he or she will be returned to the log in screen without any error message.	Verify that the user account has client permissions.
IOS-7360	A user is able to text/call himself or herself when searching for a role that he or she currently holds.	None.
IOS-7357	The user is placed into the Self Assignment process after selecting to "Proceed with no role or location" from the Bump pop-up followed by a server restart.	Select "Proceed with no role or location" again after server recovers.
IOS-7312	[iPhone 5S, SE] The Cancel button is not properly shown on the Change PIN screen.	Tap the "..." to cancel.
IOS-7293	Edits to (or removal of) Teams will not dynamically update in the application while editing shift.	Wait until edits are complete to edit shift in order to see updates.
IOS-7261	Using a search inter-app before/during a server failover will cause all inter-apps to not function properly when the server recovers.	Force close and re-launch application.
IOS-7187	Any red-written error displayed on the login screen will be displayed again after a background-foreground even though it was previously dismissed.	Type in the fields to dismiss error again.
IOS-7092	[Banner alert style] The time shown on the expanded alert notification received via APNS follows the device time.	None. The timestamp should reflect when the alarm was sent.
IOS-7053	The top bar of Voalte application distorts when searching while on a call.	Tap outside of the top bar.
IOS-6917	[Banner alert style] If a user taps on an alarm notification while taking a photo or before attaching a photo that he or she has just taken, the camera will be dismissed and the user will lose the photo if one was taken.	Send photo before tapping alarm notification.
IOS-6856	If a user responds to a MCR alarm while in the group message mode (after tapping Compose but before sending a message) then receives/answers a call, the active event screen dismisses and new alarms will trigger active events to display (PIN enabled).	The Active Events screen will be displayed when the user exits/closes the Group Message Mode.
IOS-6832	[Active events alarm style] If a user is performing a search while in a group message mode, backgrounds the app, receives an MCR alarm and taps the notification, the MCR redirect will not work properly.	Do not background the application until you are done performing a search while in group message mode.
IOS-6754	A draft custom message will not retain if a model screen (ex: incoming call) is received or the screen is locked.	Re-enter the custom message.
IOS-6749	Tapping the Back button immediately after entering a conversation may not work.	Tap back after the keyboard has expanded.
IOS-6726	User receives audible notificaiton and vibrations for unacknowledged alarms previously received if the app is force closed while the Active Events screen is displayed.	Respond to the alarms prior to force closing the application.
IOS-6717	Cancel button remains visible temporarily when sending a large group message.	Leave the current screen.
IOS-6704	The recipient of an ad-hoc group message with replies off is able to start a group message with the same title and recipients. If original message had been read, the second message will be stuck on "Sending" in the same conversation.	None.
IOS-6684	If a user is assigned to a patient that moved to a different unit and switches to a role without patient viewing privileges, he or she can still see the patient information under My Profile.	Force close and relaunch the application.
IOS-6623	The "Clear Conversation" button does not work properly when creating a group message.	Exit and enter the conversation.
IOS-6604	The Active Events screen is dismissed when responding to an alarm with a chat interapp option and then tapping Cancel on the Unavailable waring pop up.	None.
IOS-6514	"Recipients cannot reply to this messages" message is not displayed when once 31 recipients are added to a message.	None.
IOS-6512	After reaching 31 recipients in ad-hoc mode, the message remains broadcast even if you remove recipients.	Manually change the replies permitted setting to desired option.